Aer Lingus plane late, flight canceled, … Fight for your rights
You have to take a flight served by Aer Lingus for a week of vacation in a pleasant city in Europe, bad luck, your plane was canceled or suffered a long delay, may have been postponed until the next day. You can imagine your dismay when you hear the news when you arrive at the airport. And for good reason, you missed a day of your vacation.
Like what a little delay of three or four hours can ruin part of your vacation. And you should expect the worst if taking a multi-route flight.
Concretely, what does your transporter owe you?
It certainly varies from one company to another … With the Greek company, you receive a little letter when leaving the plane explaining the reasons for the delay in its flight.
In a similar situation, your first reflex was to ask for compensation from Aer Lingus on your return to your city. The airline is in turn obliged to respond to your request by granting you compensation, according to the law and the European text defining the rights of air consumers in the European Union.
Zoom on your rights:
You are very annoyed after what happened to you at the airport, you have to keep calm. In the event of a flight delay or cancellation, you have the option of receiving a sum of money.
European legislation provides for compensation of up to € 600 in the event of a delayed, canceled or re-routed flight! The amount depends on the flight distance and the delay time:
• € 250 for flights of less than 1,500 km with a delay of more than 2 hours
• € 400 for flights between 1,500 km and 3,500 km with a delay of more than 3 hours
• € 600 for flights over 3,500 km and with a delay of more than 4 hours
If the company is able to offer you another flight, the compensation is reduced by 50% provided that you arrive:
• Within 2 hours before your arrival time initially planned for flights of less than 1,500 km
• Within 3 hours before your scheduled arrival time initially for flights between 1,500 km and 3,500 km.
• Within 4 hours before your scheduled arrival time initially for flights over 3,500 km
Knowing this kind of information is useful, right? It’s much better to get mad at your operator even though you have your
Call on startups to take the claim procedures in its place
Deciding to go through companies specializing in the recovery of compensation from air consumers? What a great idea ?! These companies offer to take charge of the procedures in exchange for 25 or even 30% of the amount recovered. In addition, you only have to send them your reservation number, inform them about your departure and arrival airport. By verifying and confirming your eligibility for financial compensation, they ask to send them copies of your travel documents to serve as proof. Next, they tell you the amount of compensation you can claim and the amount of their costs. It’s up to you to see if it’s worth it considering the reimbursement.
You can ask them for help in winning even for a flight that is fifty or sixty months old, and then your case will be dealt with as soon as possible. The firm sends you emails from time to time to keep you informed of its progress. If the company did not pay the money on the first request, the proceedings continue in court.
To manage on your own
You can also do this by yourself by appealing to the Small Claims Court. But if like 90% of passengers, you don’t like paperwork, you might as well go through professionals. Millions of travelers see that despite several letters and emails addressed to their airlines, they are no match.
Be aware that after a few weeks of waiting after opening your file with these companies, you receive compensation! And you can only thank the startup without whom you would not have received any money. The percentage of their commission reasonable when you realize the struggle to recover your compensation from companies including Aer Lingus.
Summary of your procedure with a compensation startup:
– Online file opening,
– Sending supporting documents by email,
– Reception of emails informing you of the progress of my file and of the fact that your carrier responding or not to their request,
– Receive an email indicating that Aer Lingus has paid the compensation and that a transfer has been made to your bank account.