The inconvenience caused by Air Dolomiti plane delays: How to take advantage of such a situation
Every year, there are always victims of delayed, canceled or overbooked flights, which is especially aggravated with airlines such as Air Dolomiti.
Has your scheduled flight on the Italian regional airline been canceled? How do I get a refund for a canceled flight? In the event of an event of force majeure (a strike, death, etc.), are we entitled to compensation or compensation for the canceled flight with this company?
Flight canceled by Air Dolomiti: What conditions to succeed?
The cancellation of a flight with Air Dolomiti is subject to certain conditions
– Flight canceled without notifying passengers in advance:
In some cases, the airline chooses to cancel a flight. This is particularly the case of a staff strike (a pilot, airport office staff, catering staff, etc.), due to unfavorable weather conditions, or due to a technical problem.
It sometimes happens that a passenger misses his flight because of a missed connection on the part of the company (missed check-in or boarding because of the loudspeakers or the display panel).
In this case, the Italian carrier will reimburse you and offer you another flight solution, in addition to an amount of compensation to compensate for the delay you have suffered.
Overbooking
– In the event of an overbooked theft, what are your rights and how can you exercise them?
Here you are at the airport, ready to enjoy a well-deserved vacation. But when boarding, it’s the cold shower: there are not enough places on board to take everyone on board. You are faced with overbooking, an airline commercial practice of selling more seats than the plane contains, in anticipation of possible failures. Legal, this technique is however framed by European law which provides compensation to the injured passenger.
Compensation provided by law, for the benefit of victims
European regulation EC n ° 261/2004 regulates the rights of air passengers on several levels. It provides for the care of the passenger in the event of delay or cancellation of a flight, the reimbursement of a flight not carried out as well as compensation to repair the damage suffered by the passenger in several cases, including the refusal of ‘boarding. This may be due to a strike – in case of insufficient personnel on board, the company may refuse passengers – or to overbooking. The company must then call on volunteers who would agree to give up their place. If there are not enough of them, you may be denied boarding against your will.
Right to assistance and other services at the airport, provided by Air Dolomiti
In all cases, whether the passenger is voluntary or not, the carrier is required to replace the passenger on another flight, or to reimburse the ticket if the customer refuses the re-routing offered to him. In addition to these obligations, the company will generally offer the passenger concerned a compensatory service in the form of credit, mileage credit, or even over-classification on his re-routing.
First get your ticket reimbursed
According to French regulations, a passenger whose flight has been canceled, or delayed by more than 3 hours, is entitled to compensation which varies from € 250 to € 600 depending on the flight distance. This law applies to European airlines or if your flight is departing from Europe.
Request reimbursement from Air Dolomiti
Once arrived at your destination, and to request a refund, you can go to an office of your operator. For this, it is strongly recommended to keep all the relevant documents (plane tickets, boarding pass, baggage ticket, etc.) for your flight to use as proof of delay or cancellation.
Claim compensation from Air Dolomiti
In addition, victims of canceled flights or undue delay may seek assistance from law firms that agree to handle their cases by way of obtaining reimbursement and winning their case. To avoid administrative paperwork, these startups do all the legal proceedings for you and only get paid for the result. If the file leads to compensation for the benefit of the passenger, the firm takes a commission, around 25%.