Flight late, canceled or overbooked by Air Tahiti Nui: Solutions to be quickly compensated
Many expatriates often find themselves confronted with many hazards related to air travel, such as a delay, a cancellation, or even an overbooking. It is also common that claims for compensation from airlines such as Air Tahiti Nui following these types of inconveniences are tedious and few travelers are ultimately compensated. How to get delayed flight compensation? One of the best solutions is to use one of the specialist providers. They assist you in the best possible way in claiming your rights with the airlines.
Flight delays and overbooking: How to succeed?
The rights of air passengers are often overlooked by them. But be aware that European legislation provides strict rules for airlines. If you have been the victim of a flight disruption, you can claim compensation if you meet certain conditions. The first of these conditions concerns the nature of the flight. In fact, not all flights are eligible for compensation. Here are the types of thefts that can be the subject of a claim:
– Flights to a European Union country with an EU airline,
– Flights that departed in an EU country, even with a company located outside of Europe such as Air Tahiti Nui,
– Flights within the EU with any airline operator.
The flights covered are therefore those which take place within European airspace. This space groups together that of the member countries of the EU and of Iceland, Switzerland, Norway and the outermost region.
The right to compensation does not depend solely on the nationality of the airline and the flight itinerary. The flight disruption suffered must also be significant and attributable to the airline.
Flight delayed by three hours:
For planes that land late, compensation is only possible if the delay observed is significant. The delay observed can be assessed according to two approaches: delay on departure and delay on arrival. Here are the occurrences in which you can claim a delay compensation on your flight departure:
– Short-haul flight (less than 1,500 kilometers) took off after more than two hours of delay;
– Medium-haul flight (between 1,500 and 3,500 kilometers) took off after more than three hours of delay;
– Long-haul flight (over 3500 kilometers) which arrived after more than four hours late.
It is also possible to obtain compensation if your plane took off on time. For this, the delay observed on arrival must exceed three hours. So it’s up to you to differentiate between the scheduled arrival time and the actual arrival time to see if you are eligible.
Overloaded plane: What right for passengers excluded from their flight?
You can get a canceled flight compensation if your company has not notified you at least 14 days in advance. In this case, you cannot claim compensation. In addition to delay prevention, Air Tahiti Nui must offer you an acceptable alternative. If the alternative that has been proposed to you does not allow you to reach your destination on time, you can legitimately refuse. And in this case, you have the right to request compensation if you do not get a better solution.
In any event, the compensation granted to delayed passengers cannot be envisaged unless the disturbance is avoidable. That is to say if the Tahitian airline is found responsible for the flight problem. You can therefore make your claim for compensation if the flight disruption you suffered is due to:
– A strike by pilots or other airline personnel;
– An organizational problem within the airline;
– A technical failure of the company aircraft.
Any extraordinary or external cause to the airline is not eligible for compensation. If you meet all of these criteria, then you can make your claim. However, it should be emphasized that the claim for compensation must be made within a given time limit. This period varies by country. It is at least two years old (from the date of the flight) according to international regulations. In France in particular, you have 5 years to initiate your compensation claim.
Assistance at the airport (in case of delay): The right not to be confused with the compensation owed to you by ATN
If you have been waiting for your flight for more than two hours, the airline has the obligation to take care of you. This coverage includes the following minimum services:
– Communications (two telephone calls and fax or email);
– Meals;
– Refreshments.
If your flight has to be postponed until the next day, the company will cover your travel and hotel costs. If you do not benefit from these services, you have the right to request reimbursement of the expenses incurred.
For flights delayed more than 5 hours, you can request a partial or full refund of your plane ticket. The other option available to you in this case is to be rerouted on another flight. If you have already made part of the trip, you can demand that you be brought back to your starting point. In any case, you can always ask to be compensated for the damage suffered.
Your compensation in the event of inconvenience: How much does it cost Air Tahiti Nui?
The amount of your compensation does not depend on your nationality or the cost of your plane ticket. It varies depending on the distance of your flight journey:
– For a flight from a distance of 0 to 1,500 kilometers, you can claim 250 euros in compensation;
– For a flight of a distance between 1500 and 3500 kilometers, you can claim 400 euros compensation;
– For a flight whose distance is more than 3500 kilometers, you can claim 600 euros compensation.
Despite this obligation, many airlines are reluctant to compensate their passengers. Many claims are ignored and travelers often end up giving up, realizing that lawyers’ fees are much higher than the compensation itself.