Your rights if your flight with Belavia does not go as planned
Since 2004, travelers have been protected by the European Regulation on the right of air passengers n ° 261/2004.
These regulations define essential concepts, such as “flight delay”, “flight cancellation”, “overbooking” or even “denied boarding”, as being obstacles to the rights of passengers.
Passengers have a booking confirmation and a valid ticket.
The airport of origin is located in an EU member country, or the airport of arrival and the airline’s head office is located in an EU member country.
Regulation 261/2004 also concerns:
– Flights booked for business trips. Flights included in a tourist package (organized trips)
– Flights operated by a low-cost airline
– Children traveling with a valid ticket
– Free or reduced-rate tickets obtained through a loyalty program or a promotional offer
The compensation provided to injured passengers
First of all, you should know that the European regulations are intended for passengers who are victims of delay or cancellation of a flight served by Belavia, overbooking or denied boarding.
Depending on the circumstances, and under certain conditions, it opens the right to a claim for compensation, the amount of which may vary between € 250 and € 600 per person.
The law provides for assistance and access to basic services in the event of flights canceled or delayed for several hours. It also offers the right to request a seat on another flight or to withdraw from the scheduled flight when it is canceled or delayed by more than 5 hours.
In the event of a business trip
Most people think that compensation awarded for a delayed flight on a business trip should go to the employer.
It’s wrong! In reality, it is the person who travels who can claim compensation ranging from € 250 to € 600 per person.
Maybe you can claim compensation for your last business trip? To find out, enter your flight number and date in our compensation calculator
All airlines must clearly and completely inform their customers of their rights as air passengers. They must give you all the necessary information at the time of billing.
In the event of delay, the Belarusian airline must inform passengers in the form of written notices and updated information on their own website.
Missed a vacation day or a work appointment because of Belavia?
Are you currently affected by a delayed flight? If a strike or bad weather is not the cause, find your delayed flight in our table.
Check your right to compensation in our tool and let lawyers make your claim for you by applying Regulation 261/2004.
Receive compensation for all your flights affected by delays and cancellations during the last five years:
First, you need to determine if my flight is eligible for compensation. It is usually a complicated exercise.
It is often difficult to compare your case to other flight delay cases when you do not have access to the various flight databases. In addition, the expertise required to verify the applicability of Regulation 261/2004 on the right of air passengers is generally lacking.
Thanks to the services and the platform dedicated to the rights of air passengers, you can determine in just a few minutes whether or not you can claim compensation.
To do this, simply enter your flight information in our compensation calculator, specially developed for this purpose.
The calculator analyzes hundreds of thousands of flights and meteorological data and checks whether the European Regulation is applicable. You immediately get a free assessment of your situation. More than 3.2 million passengers have already used our services, get started and check if you can claim compensation.
If the compensation calculator indicates that you can claim compensation, then you will have the possibility to mandate them to defend your rights.