Traveling with Corsair: what compensation is expected after a canceled or delayed flight for various reasons
Flight disruptions can occur, regardless of which air carrier you choose. They can be caused by an internal or external strike at Corsair. The good news is that it is possible to claim compensation under certain conditions to obtain compensation for the damage suffered. This is what is provided for in European Regulation EC No. 261/2004 established to regulate the rights of air passengers in the EU. What then are the compensation arrangements for a professional traveler? Will the compensation go to the employer who paid for the ticket or the employee who suffered the flight disruption? Find out in this guide the compensation rules for business travel in the event of a flight disruption caused by a strike.
Check the origin of the strike
What to do if a strike results in the cancellation or delay of a flight for your business trip? You must first determine the nature of the strike. In fact, all strikes resulting in theft do not make it possible to claim compensation.
According to European regulation EC n ° 261/2004, only flight disruptions attributable to the airline company give right to compensation. In this case, you can only ask to be compensated when the social movement is initiated by the workers of the airline company such as:
– The body of company pilots;
– Cabin crew;
– Ground staff.
If the strike is external to the company, that is to say initiated by air traffic controllers or air traffic controllers, for example, you will not be able to benefit from any flight compensation canceled due to strike.
What are the conditions necessary to claim compensation?
When you are certain that the strike that led to the disruption of your flight is internal to the company, you must also ensure that certain conditions are met in order to be compensated. These conditions generally relate to the route of the flight, the nationality of the air carrier, and the duration of the delay recorded, but not only.
Which flights are eligible for compensation?
According to EU regulations, only certain flights are eligible to compensate passengers in the event of an incident. These are the following flights:
– Intra-EU flights;
– Flights from an EU airport to a destination outside the EU;
– The flights of European carriers that land at an EU airport.
Travel delayed or canceled due to delay
For a trip canceled or delayed for several hours due to a Corsair attributable cause, there are enough factors to consider regarding the compensation to be collected.
The company’s assistance at the airport in the event of a flight delay
As you will have understood previously, it is the delay in arrival that is considered to compensate passengers who are victims of a flight disruption. However, during the wait before the flight departure, the company must offer passengers assistance that takes into account:
– The food ;
– Refreshment;
– Communication (telephone calls and electronic messages);
– Accommodation (when the flight is delayed until the next day);
– Transport to reach the hotel;
The other conditions to be respected to be compensated
With regard to the rights of air passengers, European regulations apply for business trips and for those who have chosen a low-cost airline. The same is true for people traveling with a ticket obtained through a loyalty program or during a promotional operation. In addition to the above conditions, note that you will only be eligible for compensation when your flight is canceled or has reported at least three hours of delay in landing.
In addition, if you have been informed of the cancellation of your flight more than 14 days in advance, you will not be compensated. A refusal of compensation may also be pronounced when you have not arrived on time for registration. You must mark your presence on average 45 minutes before the scheduled take-off time for your plane. Furthermore, your claim for compensation can only be legitimate when it respects the limitation period. If in France this period is 5 years, it remains variable from one country to another.
After this step, you must now check that your flight meets all the conditions of the legislation in force. When everything indicates that you are eligible for compensation, you can then contact the airline directly to make your claim.
Who is the person entitled to make the claim?
Based on the provisions of European regulation EC n ° 261/2004, only the passenger is entitled to claim compensation in the event of delay or cancellation of the flight served by Corsair. So, no matter who made the reservation and paid for the plane ticket (the employee, the employer or someone else in the company), it is the one who is supposed to make the trip who can make the claim.