Surprise strike at Hong Kong Airlines? This inconvenience gives the right to compensation
Isn’t a wildcat strike an unforeseeable event? It can be, essentially replies the Court of Justice, but not systematically. One could understand that the unexpected stoppage of work following the assault of an airline staff member by a passenger is unpredictable. This is moreover a cause of a classic strike in rail transport. But this is not the case with the “wildcat strike” of seafaring personnel following the surprise announcement of a restructuring. It therefore does not constitute an “extraordinary circumstance” allowing the airline to be released from its obligation to compensate in the event of cancellation or long flight delay. This is explained by the fact that the risks arising from the social consequences which accompany restructuring and reorganization measures are inherent in the normal exercise of the airline’s activity. This means that the managers of an airline who decide to restructure the airline must anticipate all the consequences that would result from such a decision.
Takeoff delayed by several hours
You may not be aware of this, but there is a framework defining the right of assistance for passengers who have been penalized by a delayed, canceled flight or denied boarding. This is European regulation N ° 261 /2004. We detail on this site the compensation you can claim if you suffered a canceled or delayed Hong Kong Airlines flight.
In fact, if your flight arrives 3 hours or more late due to a problem for which the company is directly responsible, you have the right to make a complaint. It may be a technical concern or a strike by company employees, for example, but no delay or cancellation due to the weather (eg storm, heavy snow, etc.). You can receive compensation from 250 euros to 600 euros depending on the distance between your country of departure and your country of arrival.
There are 4 ways to file your Norwegian claim
Claim directly online
File your claim with Hong Kong Airlines? Contacting the airline may be a satisfactory method or it may take too long, you can also make a claim online directly through a claims specialist as suggested. We discovered this small company dedicated to passenger legal assistance several years ago. More than one hundred thousand air passengers benefited from this assistance to obtain compensation. The suggested company has a team of specialized lawyers who therefore save you time and avoid the administrative side of the claim to Hong Kong Airlines.
Submit a complaint free of charge via our form. If your file is eligible, you can obtain compensation for a flight canceled, delayed, or following a denied boarding (eg due to an overbooking or a missed connection).
A legal expert contacts Hong Kong Airlines to manage all reminders for you.
Receive your compensation without making any effort
If the lawyer obtains compensation following the complaint to your carrier, made via the online form, you receive 75% of the total amount. The startup deducts a 25% service charge. If he does not receive a favorable response, you will not pay anything even if the company has spent time defending your case with the Chinese company.