Claims for Emirates plane delay
Some unlucky passengers experience a dark period during their plane trip, with numerous strikes that sometimes jeopardize the long-awaited trips. What to do when an airplane is canceled or a flight is late? When can I get compensation and what is the amount of compensation?
In this article, we suggest that you review the main causes of aircraft cancellations, the case of delays and overbooking … and the compensation you can obtain. It is bad enough that not being able to go on a trip as planned so make the administrative dimension a little more bearable!
To suffer an inconvenience: The causes are multiple: A plane can be late or deleted for many reasons
First there are strikes, which can affect both airline personnel (stewards and hostesses, pilots, etc.) and air traffic controllers. Obviously, without a pilot on the plane or without a crew to ensure safety, the companies including Emirates find themselves incapable of ensuring their flight program.
But an aircraft can also be nailed to the ground following a technical problem, climatic hazards (storm, snow, etc.), any delay that makes it miss its take-off slot with the obligation to wait for a new slot frees…
We also have the impression that the aircraft turnover rate is much higher than it was a few years ago: it is not uncommon for the same aircraft to chain destinations while remaining for a limited time at airports .
As a passenger, you can regularly see passengers disembarking from the plane while you are even waiting to get on it.
And then we should also mention the cases of overbooking which are regular on certain airlines like Emirates and perfectly legal, hence the interest in knowing your rights if this kind of situation happens to you.
The UAE carrier must support injured passengers:
Concretely, the care depends on the countries concerned by your flight:
If you are leaving from France: You will be taken care of whatever your final destination (France, EU, countries outside the EU).
If you are coming from a European country: Same thing, the pick-up is compulsory.
If you take off from an airport outside Europe: This is where it gets complicated,… because the pick-up only exists if your airline belongs to the European Union and it brings you back to France or to a EU countries (or Switzerland, Norway or Iceland). If you are in a country outside Europe and you are traveling to another country outside the EU, support may not be available.
Benefit from a repair following a long delay accusing the theft:
Delays and cancellations do not necessarily give entitlement to compensation, especially if they were operated by a non-European company such as Emirates and we are not going to lie, it is often a real administrative mess to determine if we can whether or not to be compensated and by what amount. The rules vary according to the countries concerned by the flight (in the EU or outside the EU), the distances, the cause of the delay or cancellation.
In case the departure is postponed:
If your flight is canceled, pickup will allow you to get your ticket refunded within seven days if you decide to cancel your trip completely. But it also allows you to benefit from a new ticket (at no extra charge) as soon as a seat becomes available on a next flight.
While waiting for the flight in question, you can benefit from a voucher for food and drink, from accommodation + transfers to accommodation if you have to wait for a scheduled flight the next day. You are also entitled to 2 free telephone calls (or e-mails) to warn your loved ones.
What if takeoff and offset?
If your plane is late, the pick-up is not systematic and it depends on the severity of the delay and the distance of the journey:
If the plane is less than two hours late, you are not entitled to any pick-up, regardless of the distance of the journey.
From 2 hours late, you can get a pick-up if the flight is less than 1500 km (in the EU or outside the EU).
From 3 hours late, you can also get support for flights over 1500 km in the EU as well as flights from 1500 to 3500 km outside the EU.
From 4 hours late, you can also get support for flights outside the EU of more than 3500 km.
In summary, we consider that the further you go, the more a certain delay is “tolerable” on the part of the airline. As a passenger, it is better to know to avoid disappointment.
The solutions provided by companies specializing in the repair of air damage
Some companies therefore devote themselves exclusively to the following mission: to help travelers quickly calculate online the amount of compensation they can claim and then to take steps for you to obtain the restorative allowance.
These startups are remunerated on the compensation actually obtained, in the form of a commission. If you don’t win, you don’t have to pay anything.
Concretely, faced with a delayed or canceled or even overbooked flight, two elements must always be distinguished:
– The assumption by the airline company: the assumption of responsibility is in a way the accompaniment which the airline company provides to you when you encounter a difficulty.
– Compensation: it is an additional sum of money that the airline pays you to repair the damage suffered.
If the assumption of responsibility is (supposed to be) automatic, the compensation must be claimed.