Flight delayed, canceled by Severstal Air or overbooked? Measures are taken to protect the rights of passengers

If you are there, it is that you have experienced a delay, cancellation or overbooking problem and that you are seeking compensation. It is true that in general we do not know who to contact in these cases. Little information is available online or it is contradictory. And often we even say that we are not entitled to a delayed, canceled or overbooked flight refund. Our goal is to help you know if you are eligible for compensation.

The galley of the holidays

Your flight which has been suspended at the last minute or which has accumulated a long delay may be eligible for compensation ranging from 250 to 600 euros. But you still need to know your rights. Too many travelers still ignore it. European regulations on delayed or canceled flights are rather complicated. And looking into the laws in this area is exactly what we don’t want to do. No desire to waste half a day with 15 calls, or to get lost in paperwork so as not to know if in the end we will be reimbursed … Go take a deep breath. The solution is there, rest assured.

Are you eligible for compensation for a severely delayed Severstal flight?

  – What are your rights in the event of delay?

If your flight has been delayed, you will be able to obtain payment of the costs; meal, hotel night and airport transfers if:

– Delay of more than 2 hours on flights of less than 1500 km,

– Delay of 3 hours or more for EU flights of more than 1500 km,

– Delay of 3 hours or more for all other flights from 1500 to 3500 km,

– Delay of 4 hours or more for all flights.

In the event of a delay of more than 5 hours, you have the right to be compensated, if you renounce your trip only of course.

Resistance from airlines

Why use such a service and not do the procedures yourself? Specialists in air consumer law, explain the very low rate of use of European regulations, not to mention that the process is often complicated: On a well-known company, in 90% of the cases you submit, we have a refusal to right away and in 50% of cases, you have to go to trial.

Even convicted, you do not pay systematically. Another company may send checks to passengers they were unable to cash since they were minors. Companies like Severstal Air very often invoke extraordinary conditions for not paying, such as a delay due to fog, when in reality they are waiting for a plane for a connection. Since their creation seven or eight years ago, these startups have claimed more than 50% of resolved and paid cases, and 25% of cases still in progress.

Faced with certain abuses by companies, but also with the consequent legal costs to be incurred for this type of procedure, certain sites provide online forms for reimbursement of plane tickets, or even for compensation claims intended to repair injuries. caused by air carriers to their passengers.

One of the primary causes of uncompensated abuse is ignorance of legal jurisdictions. Regarding air transport, people do not necessarily know that they are entitled, from two hours late on a plane, to free assistance (food, lodging, etc.), even less that companies must provide a form and information on the reasons for the delay. When you know the law, you can use strategies. If for example you take a flight at 50 euros in the evening, it is more likely to be late, and you will be able to receive if necessary 250 euros in lump sum compensation, we can even come out a winner at the end.