Cancellation or excessive delay on Kuwait Airways flights: it’s time to know your rights
It’s not just late flights that entitles you to compensation. You can also claim compensation in the event of a canceled flight.
A canceled Kuwait Airways flight, and that’s your whole program, your commitments, falling apart. Sometimes, this implies a cancellation of your hotel reservation, your air or rail connection, and therefore a significant financial cost. Without forgetting the shortfall if you miss an important professional meeting. You are not at fault, however. So who will compensate you for all these inconveniences? Did you know that according to European regulation CE 261, it is possible to request compensation for a canceled flight if the departure is scheduled from an EU city?
Take Kuwait Airways, an airline that connects several European countries from its base to Kuwait International Airport. To be compensated, you can contact a company / startup which hires a whole team of lawyers to support you throughout the procedure. The only precaution to take before initiating a complaint procedure. Check that you are eligible. If the company has mentioned the cancellation of the flight at least 14 days before the take-off date, it is not obliged to compensate you. It is also exempt from compensation for any delayed or suspended Kuwait Airways flight in exceptional circumstances.
What compensation are we entitled to in the event of a strike?
The strike is one of the reasons which lead to the delay or cancellation of flights. If you arrive at the airport to travel and are told that your flight is canceled due to a strike, you must be compensated depending on the context.
When you are faced with a carrier strike, the carrier may not indemnify you if it can demonstrate that it is unpredictable or unwanted. This is why you have to have certain reflexes to quickly get your compensation.
It is imperative to keep the boarding pass which clearly indicates the confirmation code for your reservation. Do not hesitate to ask the company to insure your accommodation and catering. Above all, find out the reasons that led to the strike. The more information you have, the better it will be for formulating your claim.
Also, avoid accepting any offer you may make from Kuwait Airways, thereby restricting your rights. Likewise, you must take care to put in a specific place the supporting documents of the expenses that you will have incurred due to the cancellation of the flight following the strike. All of these documents will help you build a solid case for the claim.
Processing of file or request for compensation: The time is long but the service nevertheless brings its fruits
The conditions relating to the place of origin and destination of the flight are also the same as in the case of a flight delay. So you will receive 600 euros for the cancellation of a Paris-New York flight, for example, which will have cost you between 200 and 400 euros. The amount of compensation is also the same as in the case of a flight delayed in accordance with the distances flown.
To request your compensation, you can directly use the forms that the airline makes available to you. However, in most cases, you will need to claim these forms yourself from the carrier. Please note that the processing times for a complaint are quite long. They can reach six to eight months or more. However, you will reduce this delay by calling on the services of a service provider as suggested. He will act on your behalf and on your behalf to obtain your compensation for canceled flight in record time.
But beware, certain decisions will make you lose your right to compensation. You can indeed choose a reimbursement of the plane ticket, but you will have to give up your flight beforehand. For a connection, you can also obtain a return ticket to the original destination from Kuwait Airways. It is also possible to agree to take an alternative flight, if you wish. But as in the case of ticket reimbursement, you must cancel your first reservation and at the same time waive your right to be compensated. You are now informed of the different cases. It is up to you to make your choice.