The rights to claim in the event of damage caused by La Compagnie Boutique Airline
Going on a trip should always be a pleasure, shouldn’t it? However, sometimes annoyances can be added … and the pleasure of traveling can quickly give way to an accumulation of inconveniences. Among all, the most disabling are undoubtedly plane delays or flight cancellations. They modify all the meticulously prepared planning in advance and force passengers to change their plans, sometimes even adding unforeseen additional costs.
In France, we are not spared from this phenomenon, and even La Compagnie Boutique Airline, one of the most important airlines in the world, arrives only 70th if we take into account the delays and cancellations of its flights. The other companies operating in France and the European Union are not to be outdone, and dozens of delays and cancellations take place every day on the continent.
The following questions arise: what can we do when we are faced with this situation? Do we only have the right to challenge the latter? Is it possible to get reimbursed, or find a compromise at least?
In the 2004 document dealing with assistance and compensation rights, it is stated that an airline has the obligation to pay financial compensation to passengers who claim it if:
– The plane is more than 3 hours late,
– The flight is canceled without the passengers having been warned beforehand (14 days before minimum).
The characteristics of the flight eligible for compensation
A passenger can be compensated under certain conditions. They concern as much the location as the duration of the flight; even The Company having to ensure the journey. First, the plane must be departing or arriving in Europe, and the flight must be handled by a company approved by the European Union such as La Compagnie Boutique
Airline. This last sentence represents the foundation of the law regarding compensation. It implies that even if the aircraft takes off from New York and targets Paris, a passenger can be compensated (and vice versa).
The amount of compensation also depends on the distance covered by the flight. The larger the latter, the higher the amount collected. Here are the different compensation depending on the distance of the flight:
– If it is less than 1500Km, we can claim 250 €,
– When it is between 1500 and 3500Km, the compensation is 450 €,
– If it is greater than 3500Km, the injured passenger can receive up to € 600.
Possible remedies for a problem concerning a flight
For several years (2004), and unfortunately without announcing it to the general public, the European Union has passed a law governing the rights of air passengers. Its main point: it grants them the right to compensation in certain cases of aircraft delays or flight cancellations. However, things are more complicated than they seem.
Air carriers, including La Compagnie Boutique Airline, are not in the habit of paying their compensation to injured passengers.
On the one hand, they take advantage of the fact that few people, even among their regular users, are aware of these regulations. But above all, since the number of passengers who claim compensation are few, they make them wait more than necessary, and sometimes ask for unnecessary documents just to drag out the proceedings. Since the injured parties are not numerous enough to create a massive group effect, they do not consider them a priority and make them wait more than reason before paying them their compensation. Nowadays, there are countless cases of people who have been waiting for their compensation for several months, or even several years.
We decided that this situation had lasted long enough. Several firms have been created specifically to defend the rights of air passengers. If you entrust your file to our teams, we can help you and get your compensation as soon as possible.