Air passengers: here are your rights in case of delay or cancellation of Oman Air flight
While 27% of flights are canceled due to strikes, you are reminded of your passenger rights. Dark days that repeat themselves in the lives of air passengers. Air traffic controllers join the ranks of strikers, leading to the cancellation of 30% of flights departing and arriving at various airports around the world. It was the Oman Air unions that called for the work to stop. Whether you are concerned this time, or for the following ones, startups specialized in compensation for air consumers, who facilitate the steps to be compensated. They summarize your consumer rights.
What seems most important is to identify the causes of the strike, says the compensation experts. According to European regulations, in the case of a strike outside the airline (a strike by air traffic controllers or airport staff), passengers unfortunately cannot claim compensation. On the other hand, when it comes to a strike inherent in the company, it is considered that the latter could have taken adequate measures to avoid disruption of flights. Compensation may therefore be due.
A regulation that only concerns flights within the EU
Among the conditions necessary for compensation: take off from the European Union (in the case of Oman Air which is an airline located outside the EU) b, having been informed of the flight cancellation less than 14 days before departure, have arrived on time at check-in (about 45 minutes before departure). Last important information: As part of a business trip, the compensation of € 250 to € 600 goes to the person who made the trip and not to the person who paid it.
How much can your compensation be?
The compensation you can receive is based on a lump sum. If more than one passenger is affected, be aware that the compensation package below applies per passenger and not per reservation.
Your flight is less than 1500 km -> 250 €
Your flight is between 1500 km and 3500 km -> 400 €
Your flight is more than 3500 km -> € 600
A little peculiarity all the same. If your flight is going to the French overseas departments (Reunion, Guadeloupe, Martinique, etc.), the amount cannot be € 600 but maximum € 400 because these are intra-Community flights.
Why can’t you be compensated?
In some cases, it will not be possible to obtain compensation, in particular if the airline is not responsible for the event causing the cancellation or delay.
This can range from weather conditions to a strike (air traffic controller or airport strike) or more serious events such as an air crash or an attack.
Note that if the airline is responsible for the cancellation of your flight or for its delay, it must obligatorily compensate the passengers. Most passengers will not even think about asking for the compensation they are entitled to.
For example, you can ask for compensation if it is a technical problem, an airline strike, or even if the pilot is sick, the company having to find a reserve crew.
How to be compensated if the Oman Air flight has already taken place for a while?
Oh, we forgot to tell you something that matters. Do you think it may be too late to ask for compensation? If your theft problem goes back a maximum of 5 years, you can still make your claim for compensation. Provided you have kept all the evidence of course!
How to introduce compensation to a compensation startup?
– Everything can be done in 3 very simple steps
You file your complaint file free of charge. An expert in air passenger law will check the elements of your deposit in order to know whether the flight is, or not, eligible for compensation.
If your flight does meet the conditions, you will then send all the supporting documents, ie the various documents that will be requested.
After that, all you have to do is wait for your compensation. Personally, from the filing of your file until the compensation on your bank account, it only took 6 weeks. For some, it can take several months, it will obviously depend on the airline.