A delay accuses the flight of Pegasus Airlines, what compensation for passengers?
What could be more unpleasant than suffering an overbooking, a delay or worse a cancellation of your flight? Many have unfortunately experienced this during their travels to different destinations around the world.
The procedures are often little known or considered to be long and complicated for users. In the same way as for Baggage arriving late or lost? How to get compensated ?, our goal is to present your rights and help you take steps to get your compensation!
Flight canceled or overbooked by Pegasus Airlines, … Can you claim compensation?
The answer is undoubtedly “Yes”! However, it often happens that airlines like Pegasus Airlines only offer a refund for the ticket or transport it for free on another flight. However in case of overbooking, significant delay or flight cancellation you are entitled to specific compensation. This depends on both the distance of the flight and the extent of any delay.
Compensation to be paid by the Turkish carrier to its customers
If after an overbooking you have to give up your flight against your will, the airline company must offer you compensation and assistance.
The airline must make available to you according to the waiting time:
– Refreshments,
– One or more meals,
– Two telephone calls,
– Accommodation if the departure can only take place the following day,
– Transfers between the accommodation and the airport.
You arrived at your destination with a significant delay, what is the appropriate amount of compensation?
Like a denied boarding, Pegasus Airlines will have to provide you with similar support in the event of a significant delay.
In addition, the passenger has the right to compensation as soon as he reaches the final destination with a delay of at least 3 hours.
In this case the fixed compensation granted amounts to:
– 250 € per passenger for flights up to 1500 km
– 400 € per passenger for flights within the European Union of more than 1500 km
– 400 € per passenger for all flights between 1500 and 3500 km
– 600 € for flights over 3500 km
And if the plane is stuck on the tarmac, then the flight is canceled: In this case, you have the choice between two alternatives:
– re-routing by another flight
– reimbursement of the ticket on condition that he renounces his journey
In the context of the cancellation of your flight, the amount of compensation may amount to 600 euros while the minimum amount to be paid by the airline is 250 euros.
Claim damages from Pegasus Airlines
If the delay, overbooking or flight cancellation has caused you harm such as the loss of one or more working days, the cancellation of your vacation or the loss of a deposit on the reservation, you can request a additional compensation.
Cases where the Turkish company can deprive you of monetary compensation
Pegasus Airlines is not obliged to compensate you if it has warned you at least 2 weeks in advance or in the event of force majeure, namely a climatic event (storm, storm, …) or an unpredictable strike or any kind events or situations that are beyond its control.
Please note that the strike by airline staff is not considered force majeure.
Finally, these rules only work for airlines from the European Union, Norway, Switzerland and Iceland.
Lightweight and more efficient solutions to win your battle against Pegasus Airlines
To assert his rights by quickly receiving compensation for the moral prejudice he suffered because of his air operator, the passenger has the option of going through an intermediary (a company claiming compensation instead and will take care of all required administrative procedures).
To do this, simply complete a form specifying your travel date, flight number and airline name. We must also specify the nature of the incident: cancellation, delay, overbooking. If its request is eligible for compensation, the startup will take steps for it.
By receiving compensation, the company will retain between 25% and 30% of the sum as compensation. This may seem like a lot but even if you do nothing to earn as much 70% of 600 € as nothing at all.
Defend your rights and interests even if the task seems long and tedious. Finally, to assert your rights is to show the airlines that passengers are not subjected to their will.