Flight delayed by Tassili Airlines: Passenger rights under European regulations
Whatever the reasons why you decide to book a flight with the airline Tassili Airlines, whether for a business trip or for an annual vacation, we always expect companies to be flawless! However, it happens that for various and varied reasons (aircraft delays, strikes, technical failure, poor fleet management, etc.), your flight is delayed or even canceled. Most of the time, travelers are ill-informed and ignore their rights in this type of case.
Since February 2005, it should be known that there is a European law (261/2004) which guarantees the extended rights to the air passengers and this, whatever the nationality of the company, European, African or American,… However, for that this law is applicable (in the case of Tassili Airlines) the flight must imperatively from a member country of the European Union. In addition, under certain very specific conditions, compensation may be paid to you as compensation for the damage suffered.
Late plane: Algerian carrier directs and supports its customers
Let’s take a concrete example to understand what happens when the flight is canceled or postponed. Let’s say you’re going to fly from Lyon to Algiers. And let’s say that you are doing this flight with TA, which is the second operating airline in Algeria.
Many airlines will assist you if your flight is delayed or canceled. Indeed, when your flight is delayed or canceled, the Algerian carrier is required to bear a whole series of costs related to the inconvenience caused such as:
– Accommodation in a hotel if necessary,
– Transport between the airport and the accommodation,
– Meals and refreshments,
– Provision of the means of communication necessary for the passenger (calls or e-mails).
Of course, this support will depend on the delay and the distance of your flight.
In addition, please note that if your flight delay exceeds the duration of 5 hours, you are entitled to give up your trip and claim full reimbursement of it.
Obtaining a success: What are the conditions?
Depending on the extent of the inconvenience, you may be able to receive compensation. For flights to and from Europe, airlines, whether regular or low cost, have the obligation to compensate their passages. This compensation is between 250 euros and 600 euros depending on the number of hours of delay and the distance that your flight would travel.
To obtain this compensation, you absolutely must have your boarding pass and the note of the costs linked to the expenses due to the delay or cancellation of the flight. Also make sure to keep the data specific to your flight (flight number, boarding time and arrival time originally planned). Ask the company you are passing through for the reasons for the delay or cancellation. From there, you can then make a claim.
In real life, even if this compensation is your right, touching it is often an obstacle course. For this type of case, it is strongly advised to go through secure sites specialized in the field. The companies will do everything they can to ignore your claim and refuse to pay. They will pretend in particular that these are extraordinary circumstances of which they are victims just as much as you! In addition, going to court will take you a lot of time and money because companies keep this type of business going on.
Need help with your claims against Tassili Airlines? Contact the compensation startup
Thanks to the site that we suggest, you can assert your rights as a passenger without any stress or financial risk! The site is used to this kind of procedure and will ensure that your rights are fully respected by limiting your financial participation as much as possible. Therefore, the site also takes care of administrative procedures and saves you your time and energy. These experts will only take a 25% commission including tax if your request is successful.
Namely, their success rate is 98%! They also intervene in a maximum of 72 hours and you benefit from online help for any emergency. The site also puts a compensation calculator at your disposal to see if you are able to claim a reimbursement from the company.
Please note, check the conditions and regulations of the compensation sites. Experts can intervene for compensation as soon as your flight originates from or is destined for Algeria. Pick-up will not be possible if your flight is departing from or coming from a country outside the European Union.