Claim compensation for a delayed or canceled Vietnam Airlines flight
We have all known during a trip, a concern of delay, cancellation or overbooking on your flight so it is important to claim compensation for a delayed or canceled flight. Very often the companies including Vietnam Airlines abandon you and take time to reimburse you, a real battle! There are passenger rights that allow you to get a refund.
Conditions for claiming compensation following a delayed or canceled flight
You may be denied boarding following an overbooking so you have the right to request coverage and compensation. The minimum delay to obtain compensation is 3 hours for short flights and 4 hours for long-haul flights. If the delay is too long, you have the right to request pick-up for meals, drinks and a hotel night.
The amount of compensation following a Vietnam Airlines flight canceled, overbooked or disrupted by a long delay
– 250€ for flights within 1,500 km,
– 400€ for flights within 3,500 km,
– 600€ for flights over 3,500 km.
How to claim compensation from Vietnam Airlines?
The process is quite simple, bring your flight number and the date you encountered problems and just fill in the information requested on the compensation startups websites. You get a response quickly if you have the right to compensation or not, after you decide if you want to start a procedure or not.
Depending on the case of your situation, it is possible to obtain compensation between € 250 and € 600. You pay nothing and do not advance money, startups are paid with a commission on compensation paid. The team is made up of experts with a database on thefts and on case law. Please do not hesitate to contact them for further information.
How much can you get as compensation?
Come on, let’s come to this question that bothers you. For example, a Hanoi-Montreal flight took off with 3:05 hours delay, but it mostly arrived with 3:35 hours delay. The arrival at the final destination is more than 3 hours on a flight of more than 3500 km, you can claim compensation of € 600. Knowing that this return flight cost you 500€.
However, Vietnam Airlines, the airline, may have enforced a condition that the arrival at destination was not more than 4 hours. Your compensation may therefore drop by 50%, ie from € 600 to € 300.
As you said, it can all seem complicated and you will be happy not to have to manage it yourself. In exchange for the service, the company taking charge of the defense of your file to which you called, took 25% inclusive of tax on the compensation obtained.
Knowing that you don’t have to take care of anything, this will suit you well. On your return flight of € 500, you therefore received a sum (indemnity less commission) of € 210. Basically, your plane trip cost you less than 300 €.
In addition, it is possible to launch a file with these startups and not incur any personal costs. Imagine that ultimately Vietnam Airlines does not compensate, … You will not have to pay anything.
It’s up to you to try your luck if you think you meet certain conditions to try to get compensation.
You probably like that your compensation file can be taken care of from A to Z. No worries on your side, you just have to wait for compensation. You’d almost come to expect a worry to pay for your cheaper flight.
In addition, the compensation startup builds up the file with the passenger and undertakes to ensure that each passenger can obtain the compensation due to them.